Get Ready for Student Loan Payments: Proactive Steps for a Smooth Transition

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PENNSYLVANIA — The Pennsylvania Department of Education (PDE) and the Pennsylvania Higher Education Assistance Agency (PHEAA) are offering guidance for borrowers to reconnect with their student loan servicers ahead of the resumption of federal student loan billing on September 1, 2023. By starting to plan for repayment now, borrowers can avoid any unforeseen issues and ensure a smoother transition. PDE and PHEAA emphasize the importance of being proactive and taking steps to be fully prepared for when payments restart.

“We at PDE and PHEAA want to make this transition as easy as possible,” said Secretary of Education Dr. Khalid N. Mumin. “Now is the best time for borrowers to start making a plan for student loan payments, if they haven’t already. We encourage borrowers to follow these best practices so they can be fully prepared when payments restart.”

Best Practices for Reconnecting with Your Student Loan Servicer:

  • Log in. Use your FSA ID to log into
  • Confirm. Confirm your student loan servicer.
  • Update. Log into your student loan servicer account and update your contact information.
  • Setup. Decide which repayment options work best for you and enroll in automatic payments.
  • Review. Review payment due dates and the amount due.

“We encourage borrowers to take the time now to follow these steps and reconnect with their student loan servicer,” said Senator Wayne Fontana, Chairman of the PHEAA Board of Directors. “By postponing any action until September 1 or later, they encounter unexpected issues that could have easily been avoided by being proactive. We want repayment to be as smooth as possible for borrowers.”

Borrowers are encouraged to check the Student Loan Repayment Toolkit, developed by the National Association of Student Financial Aid Administrators (NASFAA), for more helpful information and tips.

For more information on the Pennsylvania Department of Education, visit PDE’s website.

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