WASHINGTON, D.C. — Federal Trade Commission Chairman Andrew N. Ferguson has issued a letter to Alphabet, Inc. CEO Sundar Pichai, warning the company about potential violations of the FTC Act tied to Gmail’s email filtering practices.
The letter responds to reports suggesting Gmail may employ partisan methods in determining which messages are flagged as spam. Ferguson reminded Alphabet that the company remains subject to the consumer protection provisions of the FTC Act and emphasized its responsibility to avoid practices that could be considered deceptive or unfair.
The FTC did not disclose whether a formal investigation has been launched, but signaled close scrutiny of Gmail’s filtering systems amid concerns about potential bias in how political or issue-based emails are handled.
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