PHILADELPHIA, PA — The Penn Mutual Life Insurance Company has rolled out a refreshed version of its Accelerated Client Experience (ACE), a proprietary digital platform designed to make the life insurance application process faster, more efficient, and easier to manage for financial professionals and their clients.
First introduced as a pioneering solution in the industry, ACE has quickly become central to Penn Mutual’s operations. More than 90% of eligible applications are now submitted through the platform, underscoring its role as a cornerstone tool for advisors. The updated version introduces streamlined navigation, redesigned dashboards, simplified application creation, enhanced client invitation and tracking capabilities, and more efficient submission workflows.
“The refreshed ACE isn’t just faster, it’s smarter,” said Jennifer Dorfmeister, Chief Distribution Officer. “We’ve taken what worked and made it better, so financial professionals can focus less on process and more on progress. Every improvement we make is designed to help financial professionals serve their clients better and stay ahead of the curve.”
Penn Mutual emphasized that the update reflects a long-term strategy. The platform has been built to provide flexibility, allowing the company to continuously adapt ACE to future needs and industry changes.
“This refresh marks a turning point,” said Stephen Kennedy, Chief Operating Officer. “The refreshed ACE gives us the agility to respond faster, innovate smarter, and continuously raise the bar for what digital life insurance solutions can deliver.”
By reinforcing its digital infrastructure, Penn Mutual aims to sharpen its competitive edge and strengthen support for financial professionals in a market where efficiency and client experience remain top priorities.
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