WASHINGTON, D.C. — The Federal Trade Commission (FTC) announced it is issuing more than $409,000 in refunds to consumers who purchased weight-loss products from Roca Labs, a Florida-based company previously found to have engaged in deceptive marketing practices.
The payments stem from a 2018 federal court ruling that granted the FTC summary judgment against Roca Labs. The court concluded that the company made unfounded claims about its weight-loss supplements, misled consumers by presenting a promotional website as an impartial source of information, and failed to disclose financial ties to that website and to individuals who posted favorable reviews. Furthermore, Roca Labs was accused of enforcing restrictive “gag clauses” to prevent customers from sharing negative experiences online.
As part of the court order, Roca Labs was required to surrender certain assets, which the FTC is now using to provide restitution to affected consumers. The agency is sending checks and PayPal payments to 7,481 individuals. Recipients of checks are advised to cash them within 90 days, while PayPal users have 30 days to redeem their payments.
In addition to these payments, the FTC is mailing 34 claim forms to consumers who purchased Roca Labs products before October 2015. Those individuals must submit their claims by October 7, 2025, to be eligible for compensation.
The FTC emphasized that it does not require consumers to pay fees or provide sensitive account information to receive refunds.
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