Chester County News and Community Website
PHILADELPHIA, PA — Reliance Matrix has processed its 8 millionth electronic benefits claim, a milestone that reflects the insurance and absence-management industry’s long-term shift from paper-based administration to digital claims …
Reliance Matrix Reaches 8 Million Digital Claims Milestone Read More PHILADELPHIA, PA — Reliance Matrix said it has promoted James Huebner to vice president of client management, placing him in charge of advancing the company’s enterprise-wide customer experience strategy across …
Reliance Matrix Taps Veteran Leader to Drive Customer Experience Overhaul Read More PHILADELPHIA, PA — Reliance Matrix announced the launch of a new mobile application aimed at reshaping how employees and their families access mental health and wellness support, unveiling a digital …
Mental Health in Your Pocket: New App Promises 24/7 Help for Workers Read More PHILADELPHIA, PA — Reliance Matrix announced the promotion of Gordon Smith to its Senior Leadership Team as Chief Customer Experience Officer (CXO), a newly created role aimed at advancing the …
Reliance Matrix Elevates Gordon Smith to Chief Customer Experience Officer Read More PHILADELPHIA, PA — Reliance Matrix has introduced a significant enhancement to its Text-Back technology, launching the Actual Return to Work (ARTW) process. Designed to improve efficiency in leave management, this …
Reliance Matrix Enhances Text-Back Technology with New Return-to-Work Feature Read More PHILADELPHIA, PA — Reliance Matrix and Businessolver® have deepened their collaboration by introducing a new Evidence of Insurability (EOI) decision API, designed to enhance the benefits enrollment experience for employees of …
Reliance Matrix and Businessolver Expand Partnership with New API Integration Read More