SPRINGFIELD TOWNSHIP, PA — Wanting more mobility in the field and faster workflows, Springfield Township, Pennsylvania decided to look for a new way to offer digital services. The Township chose OpenGov, a provider of permitting and licensing software for our nation’s local governments.
Located just a half hour from Philadelphia, Springfield Township aims to improve resident experience. The Township wanted to offer online payments and great visibility into permit statuses, for both internal employees and applicants. Seeking a transformative tool, it prioritized finding a one-stop-shop that could meet all its permitting and licensing demands. OpenGov Permitting & Licensing emerged as the top choice due to its comprehensive features tailored to municipal needs.
With the adoption of OpenGov Permitting & Licensing, the Springfield Township anticipates a significant improvement in its processes. The new system will allow the Township to offer a public portal and central location for online applications, dramatically cutting down response and permit processing times. Plus, by consolidating operations previously spread between separate systems, the Township expects to eliminate confusion and redundancies in its workflow.