Health Advocate Welcomes Dr. Keri Robertson as New Medical Director

Health Advocate

PLYMOUTH MEETING, PA — Health Advocate has bolstered its leadership team with the appointment of Dr. Keri Robertson as a medical director. Dr. Robertson will be instrumental in supporting the company’s Clinical Care Management and Population Health Management solutions, with a particular focus on data analytics and social determinants of health.

Dr. Robertson brings her unique background in quality improvement, patient experiences, and emergency medicine to Health Advocate. Her expertise in using data-driven strategies to address healthcare disparities and promote equitable care will be invaluable in enhancing the support and care for members facing serious medical issues.

Jeff Cordell, President and CEO of Health Advocate, expressed confidence in Dr. Robertson’s ability to contribute to their mission. “Her unique background in enhancing patient experiences and outcomes in marginalized communities, and emergency medicine are instrumental as we launch our best-of-breed Clinical Care Management program, among other new offerings,” he said.

Previously, Dr. Robertson served as a Physician Quality Advisor at Endeavor Health System in northern Illinois, implementing quality improvement programs that enhanced value-based care. As Chair of Emergency Medicine for Chicago’s Swedish Hospital, she played a pivotal role in developing COVID-19 clinical protocols and improving patient throughput with a focus on quality of care.

Dr. Robertson’s experience in emergency medicine has given her a unique perspective on how a person’s health is largely influenced by their ZIP code and other social determinants of health. “As an emergency physician, I have unique insight into the challenges of navigating the complexities of the U.S. healthcare system,” says Dr. Robertson. “I am excited to be part of the Health Advocate team where we educate, engage and advocate for our members and assist them on their healthcare journeys.”

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Dr. Robertson’s appointment comes at a critical time when the healthcare industry is grappling with the need to address health disparities and improve patient outcomes, particularly in marginalized communities. Her experience and passion for data-driven strategies to promote equitable care could prove instrumental in shaping Health Advocate’s approach to Clinical Care Management and Population Health Management.

As organizations like Health Advocate continue to evolve their services to meet these needs, the role of medical directors like Dr. Robertson will become increasingly critical in driving their strategic vision and implementing effective solutions.

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