WASHINGTON, D.C. — The Internal Revenue Service launched a new mobile app replacing IRS2Go and extending selected Individual Online Account services to smartphones, giving taxpayers direct access to payments, tax records, notices, and other account information while leaving the agency’s existing web services in place.
The free IRS app is available through Apple’s App Store and Google Play. Existing IRS2Go users with automatic updates enabled will receive the replacement through the normal update process rather than having to download a separate application.
Taxpayers can securely sign in through the app to check refund and amended-return status, view available balance information, make payments, and review payment activity.
The app also provides access to select notices and letters, available tax records and transcripts, certain profile and communication preferences, and Identity Protection PINs, or IP PINs.
The expansion moves IRS2Go beyond its previous focus on services such as refund tracking and free-filing resources, adding account-specific functions previously available through the agency’s broader digital infrastructure.
“The new IRS app puts more services at taxpayers’ fingertips,” IRS Chief Executive Officer Frank J. Bisignano said. “Our goal is to make IRS services easy to access and more consistent across all of our platforms.”
The IRS said it plans to add capabilities and services to the app over time.
The mobile app does not replace IRS.gov or the agency’s online accounts. Individual Online Account, Business Tax Account and Tax Pro Account will remain available through IRS.gov, while the app initially provides only selected Individual Online Account functions.
IRS.gov will also continue providing tax guidance, forms, tools and other services. Telephone and in-person assistance remain available for taxpayers whose issues require individualized help or cannot be handled through self-service options.
The agency cautioned taxpayers to obtain the app through verified IRS resources or official Apple and Google listings because of the risk of look-alike applications, advertisements, and unsolicited messages.
The IRS said it will not request sensitive personal or financial information through unsolicited texts, emails, or pop-up messages and advised taxpayers against clicking unsolicited links claiming to provide access to IRS accounts.
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