WASHINGTON, D.C. — Taxpayers with outstanding tax debt now have a new online tool to help them understand repayment options and resolve balances more efficiently, the Internal Revenue Service announced.
What This Means for You
- A new online tool helps you explore ways to resolve tax debt
- No personal information is required to review available options
- The tool may reduce the need for phone calls or in-person visits
The IRS introduced its Tax Debt Help tool, a digital resource designed to guide individuals and businesses through possible solutions based on their financial situation.
The tool walks users through a series of questions and provides tailored options, including payment plans, temporary delays in collections, or an offer in compromise — a program that allows eligible taxpayers to settle debt for less than the full amount owed.
How the Tool Works
The system uses an interactive format to match users with potential solutions, helping them determine next steps without requiring specialized tax knowledge.
A payment plan allows taxpayers to pay their balance over time, while a temporary delay in collections may be granted if a taxpayer cannot currently afford to pay.
An offer in compromise is available in certain cases where the IRS agrees to accept a reduced amount to resolve the debt.
“This new Tax Debt Help tool reflects the agency’s commitment to making tax compliance clearer, more accessible, and less intimidating for taxpayers,” said IRS Chief Executive Officer Frank J. Bisignano.
Focus on Privacy and Access
Officials said the tool is designed to protect user privacy by not requiring personally identifiable information, such as Social Security numbers or addresses.
The resource is available online at https://www.irs.gov/payments/get-help-with-tax-debt and can be accessed at any time.
By expanding digital services, the IRS aims to make it easier for taxpayers to resolve issues independently and reduce reliance on customer service channels.
Next Steps
Taxpayers can use the tool to review their options and determine the most appropriate path for resolving outstanding balances, with additional support available through IRS customer service if needed.
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