WAYNE, PA — Compass One Healthcare recently entered into a groundbreaking partnership with EHL Hospitality Business School, previously known as Ecole hôtelière de Lausanne, a globally renowned hospitality management institution. This collaboration marks a significant move for Compass One, as it becomes the first U.S. support services company to join the prestigious EHL Alliance. This global network fosters collaboration between academia and the business world.
Dr. Dusty Deringer, Compass One’s Vice President of Patient Experience, emphasized the partnership’s potential impact. “The services we provide to patients, residents, caregivers, and guests enhance their overall experience, whether in a hospital, clinic, long-term care organization, residential, or senior-living community,” he stated. Dr. Deringer believes that joining forces with EHL will introduce Compass One to advanced customer service standards and techniques that are vital for enhancing their hospitality-based services.
The alliance offers Compass One unique opportunities to engage with EHL students in ideation and special projects, allowing for growth and learning. Dr. Achim Schmitt, Dean of EHL Hospitality Business School, welcomed the collaboration, noting, “Their commitment to excellence and patient care resonates deeply with our values. We believe that by working together, we can contribute to meaningful advancements in healthcare hospitality.”
This partnership is expected to bring mutual benefits, supporting Compass One in elevating its service standards while providing EHL with insights into healthcare-related hospitality.
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