MALVERN, PA — 3Si Security Systems has expanded its DirectToDispatch platform through a partnership with mobile surveillance provider Zedcor Inc., extending verified incident reporting capabilities to more than 1,800 customer locations across the United States and Canada.
The companies announced the deployment this week, marking the largest implementation of the technology by a mobile surveillance provider to date.
DirectToDispatch is designed to allow security monitoring organizations to transmit verified incident information directly to law enforcement dispatch centers. Dispatch personnel can then relay that information to responding officers through existing public safety systems.
The deployment reflects growing adoption of verified intelligence-sharing tools intended to improve law enforcement’s situational awareness during active incidents while maintaining established dispatch procedures.
According to 3Si, the rollout was supported by its existing network of more than 10,400 law enforcement agency partnerships across North America, enabling Zedcor to expand the service across its customer base.
“Zedcor’s deployment is an example of what happens when verified intelligence, professional monitoring, and trusted public safety partnerships come together,” Craig Frost, senior director of channel partnerships at 3Si, stated. “Their ability to scale DTD across 1,800 locations demonstrates how security organizations can provide meaningful situational awareness during active incidents while supporting the dispatch professionals and officers responsible for responding.”
Unlike many remote monitoring providers that contract with third-party monitoring centers, Zedcor operates its own surveillance towers, monitoring platform and monitoring center. The company indicated that operating the entire workflow internally allows it to verify incidents and transmit dispatch-ready information through a single process.
“For years, monitoring centers have had visibility into incidents that could only be communicated through a phone call and a verbal description,” Zedcor President and CEO Todd Ziniuk stated. “DirectToDispatch changes that. It gives law enforcement a clearer picture of what is occurring during a verified incident while allowing us to elevate the value we provide our customers.”
The companies indicated the deployment reflects a broader shift within the security industry toward providing verified visual intelligence to law enforcement during crimes in progress, rather than relying solely on verbal reports from monitoring personnel.
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