Local Remodeling Firm Recognized Among the Top Customer Service Leaders in the Remodeling Industry

Local Remodeling Firm Recognized Among the Top Customer Service Leaders in the Remodeling Industry

WEST CHESTER, PA — Remodeling firm Pine Street Carpenters of West Chester received a 2019 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has presented the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

In determining which businesses received the 2019 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.

“We are honored to be named recipients of this year’s Guildmaster Award,” said Brendon Dolan, who founded Pine Street Carpenters in 1993. “We focus on customer service as much as we do on craftsmanship, and this recognition from GuildQuality is a testament to our entire team.”

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Pine Street Carpenters provides remodeling services throughout the region, including kitchens, baths, historic renovations and more. It’s commercial division, Pine Street Construction, focuses on office remodels, tenant and retail fit-outs, and building renovations.

For more information, visit www.pinestreetcarpenters.com.

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