Chester County News and Community Website
WILMINGTON, DE — Quavo Inc. released research indicating that consumers increasingly judge financial institutions by how they resolve fraud and scam claims, highlighting operational challenges that could affect customer retention …
Quavo Study Finds Fraud Resolution Drives Customer Loyalty Pressure Read More
WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), reported a Net Promoter Score of 81 for 2025, an eight-point jump from the prior year that …
Customers Bank Surges to Elite Loyalty Score, Signaling Edge in Crowded Market Read More
CONSHOHOCKEN, PA — IKEA U.S. is launching a 40-week customer appreciation campaign to celebrate its 40th anniversary, offering exclusive promotions, giveaways, limited-edition merchandise, and in-store events through June 29, 2026.
IKEA Marks 40 Years in U.S. With Nationwide Customer Appreciation Campaign Read More
KING OF PRUSSIA, PA – Radial, Inc., a subsidiary of bpostgroup, has released findings from a survey of 1,000 U.S. consumers that underscore a shift in how shoppers evaluate and …
Radial Survey Highlights Operational Challenges for DTC Brands in Gaining Consumer Loyalty Read More