Customer engagement: Latest News, Top Stories & Analysis

Prelaunch.com Launches Frank AI Researcher for Customer Interviews

April 20, 2026April 19, 2026 - by Timothy Alexander

WILMINGTON, DE — Prelaunch.com recently introduced Frank AI Researcher, an artificial intelligence tool designed to automate customer interviews for software and ecommerce companies.

Chester County Library System

Chester County Library System Launches Annual Customer Satisfaction Survey

January 30, 2026January 29, 2026 - by Chester County Library

EXTON, PA — The Chester County Library System (CCLS) is inviting community members across its 18 locations to share their voices and help shape the future of library services. The …