NEWARK, DE — Sallie Mae® (Nasdaq: SLM), formally SLM Corporation, has appointed veteran technology executive Steve Turner as its new Chief Technology and Enablement Officer, positioning the student loan lender to accelerate digital innovation and strengthen its technology backbone.
In the newly expanded role, Turner will oversee technology architecture and delivery, IT innovation, data and information management, and physical security — areas central to how Sallie Mae serves students and families navigating higher education financing.
“Joining Sallie Mae is an incredible opportunity to advance a mission that helps students access and complete higher education,” Turner said. “I look forward to leading our technology organization to accelerate innovation and harness data to deliver faster, simpler, and more reliable experiences for the students and families we serve.”
Turner brings more than 25 years of leadership experience in enterprise technology and digital transformation. Most recently, he served as Managing Director and Head of Data, Analytics, Insights, and Marketing Technology at Bank of America, where he led technology operations, business delivery, risk management and innovation initiatives.
Prior to that, Turner spent more than a decade at Walgreens, holding multiple leadership roles including Chief Information Officer and Senior Vice President of Digital Operations, where he spearheaded digital transformation efforts across the organization.
Sallie Mae Chief Executive Officer Jon Witter said Turner’s background managing large-scale, customer-centric platforms aligns with the company’s strategy to enhance operational efficiency and deepen customer relationships.
“Steve’s deep experience managing large-scale, customer-focused platforms makes him the right leader to strengthen our technology foundation, drive innovation across the business, and deepen our relationships with our customers,” Witter said. “I’m excited to have him join our leadership team, and I’m confident he will help us raise the bar and deliver measurable results for our business.”
Turner holds a Bachelor of Science in Computer Science from Chapman University and a Master of Business Administration from the Kellogg School of Management at Northwestern University. He is also a veteran of the U.S. Navy.
The leadership appointment comes as financial services firms face mounting pressure to modernize digital platforms, strengthen cybersecurity defenses and leverage data analytics to deliver faster, more personalized customer experiences in a competitive lending market.
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