NORRISTOWN, PA — Customer experience services provider ResultsCX has received Great Place To Work Certification in eight countries, a recognition the company says reflects its efforts to maintain a consistent employee experience as it expands its global workforce.
The certification, awarded by workplace culture research organization Great Place To Work, is based on confidential employee surveys and comes as ResultsCX continues to grow its international operations serving large corporate clients.
ResultsCX said it earned certification in Bulgaria, Honduras, India, Mexico, the Philippines, South Africa, the United Kingdom and the United States. The company employs more than 24,000 people across 23 global engagement hubs.
The recognition marks the fifth consecutive year the company has received certification in the United States. Several other markets, including Bulgaria, Honduras, India, Mexico, the Philippines and the United Kingdom, have also earned the designation multiple times. South Africa received the recognition for the first time.
“As we continue to grow globally, sustaining a strong culture is essential to how we scale and perform,” Chief Executive Officer Gautam Thakkar said. “A high-performing culture is not separate from business results. It is what enables them.”
The company said it has invested in leadership development, employee wellbeing initiatives, career advancement programs and inclusion efforts as part of its workforce strategy.
Sarah Lewis-Kulin, vice president of global recognition at Great Place To Work, said the certification is based entirely on employee feedback regarding workplace culture and experience.
“By earning this recognition, ResultsCX has shown that it stands out as one of the top companies to work for, creating a workplace where employees can thrive,” Lewis-Kulin said.
ResultsCX provides customer experience management services to global companies, including Fortune 100 and FTSE 250 organizations.
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