KING OF PRUSSIA, PA — Radial, Inc. has promoted Shauna Bowen to Executive Vice President, Chief Digital & Transformation Officer, as part of a strategic leadership transition following the planned retirement of Chief Technology Officer Jim French. Bowen’s new role underscores the company’s focus on accelerating digital innovation while building on the success of its Radial Fast Track fulfillment solution, which has been adopted by seven leading brands since its launch in March.
Bowen, previously serving as Senior Vice President of Strategy & Transformation, will now oversee Technology, Product, and Transformation teams. Together, these functions are set to drive Radial’s ongoing advancements in digital capabilities and client service.
Outgoing CTO Jim French emphasized her pivotal contributions to the company’s technological evolution. “I’m proud of the strides we’ve made in building a more resilient, agile tech foundation,” said French. “Shauna was the natural choice to succeed me. Since joining Radial, she has brought a strategic, innovative approach and played a key role in the development and launch of Radial Fast Track. With her at the helm, I’m confident Radial is positioned to lead the next generation of fulfillment innovation.”
Radial Fast Track has quickly become a crucial offering for brands in need of flexible and cost-efficient fulfillment solutions. Introduced in March, the platform enables businesses to rise to the challenge of scaling operations without compromising delivery speed or service quality.
“Radial Fast Track has been a game-changer for our clients, providing a high-performing, low-friction way to scale fulfillment in a volatile market,” said Bowen. “As we integrate our product, technology, and transformation efforts under one team, I’m excited to accelerate innovation that helps brands deliver seamless and reliable experiences from click to delivery.”
Radial CEO Tom Schmitt lauded both Bowen’s promotion and French’s impactful legacy. “Jim leaves behind a legacy of steady leadership and forward-thinking vision. We’re grateful for his contributions. At the same time, I couldn’t be more excited to elevate Shauna into this role. She is a bold, proven leader whose work on Radial Fast Track is already reshaping what our clients expect from a 3PL partner,” said Schmitt. “With digital transformation now more critical than ever, unifying these functions under her leadership sets Radial up to drive the next wave of eCommerce excellence.”
French officially retired on June 6, 2025, concluding a seamless leadership transition and marking a new chapter for Radial in its pursuit of fulfillment and digital innovation excellence.
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