GLADWYNE, PA— Override Health this week announced it has treated more than 1,000 patients. The company’s integrated care model, which combines the expertise of physicians, physical therapists, and behavioral health providers through a virtual platform, is redefining the treatment landscape for individuals suffering from chronic pain.
Override Health’s innovative strategy focuses on bridging the gaps left by traditional, fragmented pain care. By employing a comprehensive team approach alongside a user-friendly mobile app, the company enables patients to become active participants in managing their pain and improving their overall health.
The majority of patients engage with Override Health through its Comprehensive Pain Program, benefiting from the collaborative efforts of the entire care team. However, the flexibility of the service allows for personalized care, enabling patients to seek evaluations and ongoing support from specific providers within the network.
The acquisition of Take Courage Coaching in May 2022, a trailblazer in behavioral health interventions for chronic pain, further bolstered Override Health’s offerings. This addition has played a crucial role in enhancing the company’s coaching program, contributing significantly to the milestone of 1,000 treated patients.
Patients have reported remarkable outcomes, with over 80% experiencing improved pain management and more than 95% expressing satisfaction with their care. Such testimonials highlight the effectiveness of Override Health’s approach, as well as its commitment to compassionate and patient-centered care.
One patient shared, “For the first time in I’m not sure how long, I actually trust my care team. The program is excellent, and the staff are both caring and competent. I have made immense progress using the tools and techniques I’ve learned in the program.”
The company’s success is also reflected in its Weekly Average User (WAU) rate, which consistently exceeds 70%, indicating strong patient engagement and utilization of services. The technology platform supports this engagement by providing educational content on pain neuroscience, goal-setting tools, and health metrics tracking, complementing the live provider consultations.
Jennie Shulkin, Cofounder & CEO of Override Health, emphasized the company’s mission, stating, “Our mission at Override Health is not necessarily to cure chronic pain, but instead to empower individuals to live more meaningful, comfortable, and functional lives in spite of chronic pain.”
Override Health’s go-to-market strategy involves partnering with health plans and local healthcare providers to offer comprehensive support for individuals with complex chronic pain conditions. Providers have a variety of referral options, ensuring that patients receive tailored care that addresses their specific needs.
Licensed provider services are currently covered by major insurance plans in several states, with the coaching program available nationwide. This broad accessibility, combined with the company’s innovative approach, positions Override Health as a leader in the field of chronic pain management, poised to help countless more individuals navigate their journey toward improved health and wellbeing.
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