READING, PA — Omega Systems has launched a managed artificial intelligence services suite for healthcare and financial services organizations, expanding its cybersecurity and IT operations business as companies face growing pressure to adopt AI while protecting sensitive information and meeting regulatory requirements.
The Reading-based company said the new services combine AI risk assessments, platform management, security monitoring and workflow automation to help organizations deploy the technology within existing compliance frameworks.
The offering targets businesses subject to regulations including the Health Insurance Portability and Accountability Act, or HIPAA, and recordkeeping requirements enforced by the Securities and Exchange Commission and the Financial Industry Regulatory Authority.
Omega’s expansion comes as AI adoption accelerates in healthcare, often through employee experimentation and features embedded in existing business software.
In the company’s 2026 Healthcare IT Landscape survey, 93% of medical practices reported using AI in patient-facing or administrative workflows.
That adoption creates additional security considerations when AI applications access patient records, financial information and other confidential business data. Excessive user permissions, improperly configured systems and unauthorized applications can expose information beyond its intended recipients.
Omega’s new services are designed to address those risks while helping organizations incorporate AI into daily operations.
“In regulated industries, ‘move fast and figure it out later’ is a risky AI strategy. But standing still carries consequences of its own,” Chief Executive Officer Bill Wosilius said.
The suite consists of four services covering different stages of AI implementation, beginning with assessments of existing technology environments.
Omega AI Ready evaluates Microsoft 365 and Google Workspace systems for sensitive data exposure, excessive sharing permissions, identity and access vulnerabilities, governance deficiencies and connected AI applications.
Customers receive an AI readiness assessment, including a posture score, identified risks and a prioritized remediation plan intended to guide technology investments and security improvements.
Omega AI Workspaces provides managed AI platform configuration, employee training and adoption support, along with monitoring of usage and consumption.
The service is intended to help organizations select AI tools appropriate for their operational requirements while maintaining oversight of employee activity and technology spending.
Omega AI Secure extends the company’s cybersecurity operations into AI governance, providing continuous monitoring through its 24-hour security operations center.
The service addresses unauthorized AI applications, changes in access permissions, sensitive data exposure and system configuration risks. Logging and reporting capabilities support customers’ compliance and audit activities.
The fourth component, Omega AI Automate, focuses on identifying business processes that could benefit from AI, conventional automation or a combination of the two.
The service examines existing workflows to identify repetitive tasks, operational bottlenecks and opportunities to improve coordination between business functions.
Together, the services establish a managed process connecting initial risk assessments with AI deployment, employee adoption, ongoing security monitoring and operational automation.
Omega’s AI strategy is led by Chris Knotts, who recently became vice president of product and technology.
Knotts founded PEAKE Technology Partners, a healthcare-focused managed IT services provider that Omega acquired in October 2025.
His appointment brings experience managing technology environments for healthcare organizations into Omega’s broader AI and cybersecurity operations.
“A healthcare practice and a financial services firm both want the benefits of AI, but the data they protect and the rules they answer to are very different,” Knotts said.
He said requirements governing patient privacy and financial communications influence how organizations should configure AI applications, manage access to information and document system activity.
“Whether it’s protecting patient records under HIPAA or preserving financial communications under SEC and FINRA rules, those obligations shape how AI should be selected, deployed and governed,” Knotts said.
The launch extends Omega’s managed services business beyond conventional IT support and cybersecurity into the deployment and ongoing administration of AI systems for regulated industries.
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