HealthHelper Partners with TriValley Primary Care to Enhance Patient Services

TriValley Primary Care and HealthHelpe

PHILADELPHIA, PA — HealthHelper announced a strategic partnership with TriValley Primary Care this week, aiming to streamline healthcare services and improve patient access. This collaboration will enhance multi-payer alignment and contract performance by efficiently closing care gaps and offering direct scheduling services.

TriValley Primary Care, known for its high performance in the Greater Philadelphia area, selected HealthHelper to provide remote support for their population health specialist operations. The partnership allows TriValley’s team to focus on providing top-tier care while managing day-to-day practice needs more effectively.

“HealthHelper’s remote staff augmentation and technology-forward approach allow us to be more proactive in supporting our patients, while freeing our rockstar team to work at the top of their license,” said Dr. Hal Cohan, Family Medicine Physician and Chairman at TriValley Primary Care.

This partnership introduces convenient concierge scheduling services, which simplify patient access to necessary care and remove common barriers to optimal healthcare. Mary Beth Turner, Lead Practice Administrator at TriValley Primary Care, highlighted the benefits. “Our patients love HealthHelper’s direct scheduling. It enhances our patient experience and helps us close critical care gaps and risk coding gaps, which is essential for our contract performance.”

The collaboration also marks HealthHelper’s entry into the Greater Philadelphia market. The solution was implemented within four weeks, demonstrating the efficiency and adaptability of the HealthHelper team.

Josh Kahane, CEO of HealthHelper, shared his excitement about the partnership. “We’re delighted to enter the Philadelphia market with TriValley Primary Care as our partner. In just a few weeks, we’ve already seen positive impacts on patient care and practice staff workload. It’s a testament to the fantastic team at TriValley Primary Care and our adaptable solution.”

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This partnership is poised to enhance patient care in the region significantly. By leveraging HealthHelper’s technology and remote support, TriValley Primary Care can better allocate its resources, ensuring that patients receive timely and efficient care. The collaboration highlights a growing trend in healthcare to utilize technology and remote services to optimize operations and improve patient outcomes.

As healthcare organizations increasingly seek innovative ways to manage patient loads and improve service delivery, partnerships like this one between HealthHelper and TriValley Primary Care offer a blueprint for success. This new model could pave the way for other practices looking to enhance their efficiency and patient care through strategic collaborations.

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