Harold Beck & Sons Launches Enhanced Website to Boost Customer Support and Showcase Innovation

Harold Beck & Sons Inc.Harold Beck & Sons Employees /Submitted Image

NEWTOWN, PA — Harold Beck & Sons Inc., an employee-owned manufacturer of industrial electric actuators based in the Philadelphia area, has launched a new website aimed at improving customer support and highlighting its high-quality products.

Industrial electric actuators are critical components in various sectors, including water and wastewater management, electric utilities, and steel production. These devices control valves and dampers with precision, ensuring smooth operation and process efficiency in industrial plants. The updated website enhances the company’s ability to support these vital functions.

Doug Beck, President and CEO of Harold Beck & Sons, emphasized the significance of the new site. “As we unveil our new website, we’re excited to provide our customers with an enhanced user experience that showcases our commitment to customer satisfaction, design innovation, and manufacturing actuators in the USA,” he said. “This new platform highlights our extensive capabilities across various industrial applications, reaffirming our dedication to delivering quality solutions tailored to our customers’ needs.”

The company’s products are known for their reliability and precision, attributes essential for maintaining the efficiency and reliability of industrial processes. Beck actuators play a key role in ensuring that plant operations run smoothly, minimizing downtime and maximizing productivity.

In addition to high-quality products, Harold Beck & Sons offers services designed to assist customers with setup and installation. One such service is Link-Assist, a complimentary program that helps configure linkage-connected actuator products. This program enables Beck’s engineers to design optimal linkage configurations based on specific application constraints, ensuring that the actuators perform at their best.

The new website aims to provide a better user experience by making it easier for customers to access information about products and services. It reflects the company’s ongoing commitment to innovation and customer satisfaction, key factors that have driven its success over the years.

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For Harold Beck & Sons, the new website is more than just a digital facelift. It represents a strategic move to enhance customer interaction and satisfaction. By providing detailed product information, support resources, and user-friendly navigation, the company aims to strengthen its relationship with existing customers and attract new ones.

The implications extend beyond customer service. A well-designed website can also serve as a powerful marketing tool, showcasing the company’s expertise and innovations to a broader audience. This can lead to increased brand recognition and market share.

Moreover, the emphasis on customer support through services like Link-Assist highlights the company’s proactive approach to solving customer problems. By offering tailored solutions and expert guidance, Harold Beck & Sons positions itself as a trusted partner in industrial process control.

In summary, the launch of Harold Beck & Sons’ new website spotlights the company’s commitment to quality, innovation, and customer satisfaction. As digital platforms become increasingly integral to business operations, this initiative is likely to enhance the company’s market position and set a benchmark for industry standards in customer support and engagement.

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