WILMINGTON, DE — Documo received a Platinum-level 2026 Pinnacle Award for Best Use of AI in Healthcare for its intelligent document processing platform designed to automate handling of medical records and faxed healthcare documents.
The award recognizes Documo’s artificial intelligence platform, which extracts data from medical documents and routes information directly into healthcare systems to reduce manual administrative work.
The company said its platform is intended to address operational inefficiencies tied to healthcare fax processing and unstructured document management, areas that continue to generate significant administrative burdens across hospitals, insurers and medical practices.
Documo’s system integrates with its HIPAA-compliant cloud fax platform, allowing inbound faxed documents to be automatically processed and categorized without manual handling.
Chief Executive Officer Denis Whelan said healthcare organizations using the platform have reduced document turnaround times by between 50% and 70%.
The company also said its intelligent document processing technology can reduce manual processing workloads by roughly half by automating extraction and routing tasks that traditionally require human review.
The Pinnacle Awards program recognizes technology and business achievements across industries through evaluations conducted by industry experts, consultants and media professionals.
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