Frontline Education Launches Absence Community for K-12 Leaders

Frontline Education

MALVERN, PAFrontline Education has launched the Absence Community, a dedicated platform aimed at enhancing the user experience for its Absence Management solution. This marks the company’s eighth community initiative, highlighting its commitment to improving customer engagement and collaboration within its Human Capital Management (HCM) suite.

Enhancing User Experience

The Absence Community joins a network of other communities developed by Frontline since 2022, each designed to connect K-12 school leaders who use the company’s solutions. These communities create a collaborative environment where users can share insights, strategies, and best practices beyond just the technology itself. Experts with over a decade of experience using Frontline’s solutions will contribute their knowledge, providing valuable guidance across various regions and states.

“We are excited to announce Frontline’s latest community investment that provides customers a dedicated space to connect and share best practices and learnings in a peer-to-peer environment,” said Curtis Hampshire, Chief Customer Operations Officer at Frontline Education. “As the convener of these communities, Frontline is dedicated to delivering exceptional client experiences and empowering our clients to support each other. These collaborative forums bring immediate value and will drive collective success to ensure a smooth start to the school year and beyond.”

Key Features and Benefits

The Absence Community will serve over 7,000 districts using Frontline’s Absence Management solution. It offers a platform for school leaders to collaborate on critical topics such as absence and substitute management, time tracking, reporting needs, back-to-school planning, and compliance. By engaging with peers, district leaders can share insights and discuss best practices tailored to their unique challenges.

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Genevieve Lynch, Assistant Director of Talent Information Systems at Austin Independent School District, praised the initiative: “Connecting and exchanging ideas with other districts through Frontline’s Community has been extremely helpful. We look forward to ongoing discussions to enhance our practices.”

Marta Fiorello, Director of Talent Information Systems at Austin ISD Talent Strategy, echoed similar sentiments. “The Frontline Community has been incredibly welcoming and helpful in sharing their expertise and processes with our district. It emphasizes the value of leveraging best practices while enhancing our experience with the systems we utilize.”

Enhancing Education Through Community Collaboration

The launch of the Absence Community reflects a broader trend in education technology, where companies are moving beyond simple product offerings to build ecosystems that foster collaboration and continuous improvement. This shift is particularly important in the K-12 sector, where resource constraints and diverse challenges make peer support and knowledge sharing invaluable.

By facilitating a space where district leaders can connect and collaborate, Frontline Education not only enhances the functionality of its products but also drives innovation and efficiency in school operations. This collaborative approach can lead to improved district performance, better resource management, and ultimately, enhanced educational outcomes for students.

Frontline Education’s Absence Community represents a significant step forward in leveraging technology to support K-12 education leaders. By fostering a collaborative environment, the company enables school districts to optimize their operations, share best practices, and navigate the complexities of absence management more effectively. As Frontline continues to develop and expand its community initiatives, it sets a standard for customer engagement and support in the education technology industry.

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