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Patient experience

Healthcare Workers
Regional

ResultsCX Earns Everest Ranking Amid AI Push in Healthcare CX

May 11, 2026May 10, 2026 - by Timothy Alexander

NORRISTOWN, PA — ResultsCX was named a Leader in Everest Group’s Healthcare CXM Intelligent Operations PEAK Matrix Assessment 2026 as healthcare providers and insurers increase spending on AI-enabled customer service …

ResultsCX Earns Everest Ranking Amid AI Push in Healthcare CX Read More

LCH and the MAVEN Project
Strategic Combinations

LCH Health and Community Services Enhances Patient Care Through MAVEN Project Partnership

April 4, 2025April 4, 2025 - by Timothy Alexander

KENNETT SQUARE, PA — LCH Health and Community Services has been leveraging its partnership with MAVEN Project since 2022 to improve access to specialty medical care for patients in Southern …

LCH Health and Community Services Enhances Patient Care Through MAVEN Project Partnership Read More
Staff at CCH celebrate a retirement.
Hospitals

Penn Medicine Chester County Hospital Sets the Gold Standard with Prestigious Patient Care Honors

February 21, 2025February 21, 2025 - by Timothy Alexander

WEST CHESTER, PA — Penn Medicine Chester County Hospital has earned the prestigious 2024 Press Ganey Pinnacle of Excellence Award, alongside its third consecutive Guardian of Excellence Award for inpatient care. …

Penn Medicine Chester County Hospital Sets the Gold Standard with Prestigious Patient Care Honors Read More

Nurse and Cancer Survivor Creates Care Bags for Patients at Chester County Hospital
Cancer

Survivor’s Touch: Nurse Transforms Cancer Care with Heartfelt Comfort Bags

January 23, 2025January 23, 2025 - by Timothy Alexander

WEST CHESTER, PA — At Chester County Hospital, Christina Ferrarini, BSN, RN, CAPA, is going above and beyond for cancer patients, inspired by her own battle with the disease. Ferrarini, a …

Survivor’s Touch: Nurse Transforms Cancer Care with Heartfelt Comfort Bags Read More

Trending News

  • Police Hunt for Suspects in Exton ULTA Theft Case

  • New Senate Bill Targets Revival of Closed Military Bases

  • Chester County Man Jailed After Threats Investigation

  • Chester County Man Accused in Disturbing CSAM Investigation

  • New PA Tax Credit Could Ease Healthcare Costs for Workers

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