BLUE BELL, PA — Unisys (NYSE: UIS) has been named a global Leader in the 2025 ISG Provider Lens report for Generative AI Services, marking the second straight year the company earned top placement in both the Strategy and Consulting for Mid-Size Providers quadrant and the Deployment and Development Services quadrant.
The report highlights service providers driving enterprise adoption of generative AI through strategic guidance, responsible implementation, and scalable platforms. ISG analysts pointed to Unisys’ experience-as-a-service model, advanced AI orchestration capabilities, and emphasis on safe, high-impact deployments as key factors in its ranking.
Chris Bennett, vice president of the AI & Machine Learning Practice at Unisys, said the acknowledgment reflects the company’s continued investment in scalable and adaptable AI technologies. He added that strategic partnerships and a focus on measurable outcomes are helping clients accelerate transformation in increasingly complex digital environments.
ISG identified several strengths contributing to Unisys’ position:
- A consulting-driven engagement model built around defined business outcomes and strategic maturity.
- A composable GenAI architecture powered by the company’s Service Experience Accelerator (SEA), which integrates structured ideation, retrieval-augmented generation, large language models, and trust-based deployment models.
- Industry-specific AI agents and playbooks designed to deliver multilingual, context-aware interactions across global operations.
- Automated knowledge lifecycle management designed to enhance chatbot performance and deliver curated content to human support teams.
Gowtham Sampath, assistant director and principal analyst at ISG, said Unisys distinguishes itself through platform flexibility, semantic orchestration, and a mature internal deployment approach. He noted that the company’s advisory depth, agentic roadmap, and knowledge-automation capabilities make it a strong partner for enterprises seeking clarity and operational value in their AI initiatives.
The ISG recognition comes at a time when organizations are rapidly adopting generative AI and increasingly relying on partners with proven capabilities to guide large-scale digital transformation. Unisys’ continued advancement in this space signals its commitment to helping enterprises navigate the next phase of AI-enabled modernization.
For the latest news on everything happening in Chester County and the surrounding area, be sure to follow MyChesCo on Google News and MSN.