PHILADELPHIA, PA — Logistics Plus is defying industry norms by turning to AI and real-time analytics to operate with the agility and insight typically reserved for global logistics giants. With the help of Qlik® Cloud Analytics, the Erie-based firm has transformed its operations, achieving dramatic gains in accuracy, speed, and customer responsiveness.
Struggling with fragmented data and inefficiencies that slowed decision-making, Logistics Plus adopted Qlik as its new digital backbone. The result has been a sweeping overhaul in how the company tracks shipments, anticipates disruptions, and communicates with customers.
Shipment errors have dropped from over 20% to below 1%. Tasks that once took days—such as generating reports or correcting supply chain issues—now take seconds. AI-driven predictions through Qlik Predict™ help detect and prevent delays before they escalate, allowing the company to proactively intervene in transit.
Dashboards such as “My Freight Trend” provide clients with real-time shipment insights, while internal reporting tools give the C-suite a comprehensive view across operations. This level of transparency and speed has allowed Logistics Plus to compete with much larger players.
“We’re punching above our weight with world-class analytics and reporting,” said Ryan McGregor, Director of Business Intelligence at Logistics Plus.
Brendan Grady, EVP and GM of Qlik’s Analytics Business Unit, praised the company’s bold integration of predictive intelligence: “They’ve embedded it into the heart of their operations to avoid disruptions and stay ahead of competitors.”
Looking ahead, Logistics Plus plans to deepen its investment in Qlik’s AI portfolio, exploring tools for unstructured data analysis and advanced systems integration. For a company navigating an increasingly volatile market, Qlik is helping to turn speed and foresight into a lasting competitive edge.
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