NORRISTOWN, PA — MRO Corp has once again claimed the top spot in the healthcare release of information market, earning the 2026 Best in KLAS designation for ROI services and extending a remarkable 12-year streak of industry recognition.
The Norristown-based healthcare technology company was named Best in KLAS in the 2026 Best in KLAS: Software and Services report, achieving the highest overall performance score in its category. MRO received an overall score of 96.0 out of 100 and earned A grades across all five customer excellence pillars evaluated in the annual report: loyalty, operations, services, relationship, and value. The company also received an A+ in both the relationship and loyalty categories.
The Best in KLAS report is based entirely on feedback from thousands of healthcare providers and is widely regarded as a benchmark for performance and partnership in the healthcare IT industry.
“While achieving Best in KLAS for twelve years is a remarkable milestone, our clients are at the heart of this recognition,” said Ben Zmigrodski, president of exchange solutions for MRO. He said the company remains focused on accelerating automation while maintaining its commitment to customer experience and client success.
MRO’s software and services were reviewed by more clients than any other vendor in the ROI category, according to the report. The company’s fully digitized intake, acquisition, and delivery processes for medical record requests were credited with enabling streamlined workflows, faster turnaround times, and a 99.99% accuracy rate.
KLAS Chief Executive Officer Adam Gale, in the report’s introductory letter, highlighted the growing role of AI-driven tools in reducing administrative burdens across healthcare. He said the most successful vendors are those that pair technological innovation with a deep respect for the professionals and patients they serve.
MRO serves hospitals, health systems, clinics, and physician practices nationwide, supporting health information management, revenue integrity, and compliance initiatives.
More information about MRO’s performance and client feedback is available through KLAS at https://klasresearch.com.
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