AUDUBON, PA — NetCarrier has appointed Aaron Laam as Senior Director of Voice Solutions, tasking him with steering the company’s growth in AI-driven voice and workflow automation. The move reflects NetCarrier’s focus on blending artificial intelligence with communication technology to deliver smarter, more adaptive business solutions.
In his new role, Laam will oversee sales strategy and market development for the company’s voice and telephony portfolio, emphasizing tools that help clients simplify operations, scale efficiently, and achieve measurable performance gains.
Laam’s leadership will also center on clarifying the value of voice-enabled AI and automation for businesses navigating a rapidly evolving communications landscape. Working alongside NetCarrier’s innovation and AI teams, he will help advance products that connect people, processes, and data through integrated, intelligent systems.
“Aaron brings an exceptional blend of technical expertise and customer-focused leadership,” said Brook J. Lenfest, President and CEO of NetCarrier. “His ability to translate innovation into real-world impact will be instrumental as we continue embedding AI and automation across our communications platform.”
Laam joins the company with extensive experience in voice networking, cloud telephony, and unified communications, where he has led modernization efforts that delivered measurable client results. His track record in automation and solution design positions him to expand NetCarrier’s presence in the growing AI communications sector.
“Voice is no longer a standalone service—it’s an intelligent platform,” said Laam. “At NetCarrier, our mission is to help customers harness AI-driven voice automation to connect, analyze, and respond more intelligently across every interaction.”
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