LANCASTER, PA — Jay Group has expanded its weekend fulfillment operations across its dual-coast facilities, enabling true seven-day shipping and more accurate Estimated Delivery Dates (EDD) for e-commerce clients.
The company’s expanded model allows online retailers to provide customers with specific delivery dates instead of broad timelines, helping improve checkout conversions, reduce late returns, and strengthen customer trust.
“Consumers expect clarity and reliability—when they see ‘Arrives Tuesday,’ they trust the brand,” said Scott Chamberlain, Senior Director of Sales & Marketing at Jay Group. “By operating on weekends and showing real Estimated Delivery Dates, we turn fulfillment precision into higher conversions and loyalty.”
According to Baymard Institute data, more than 40% of online stores fail to display a defined delivery date, leading to lost sales and abandoned carts. Jay Group’s EDD system integrates warehouse cut-off times, carrier schedules, and historical performance data to generate accurate delivery windows that update automatically as shipments move through the network.
Unlike many fulfillment providers that pause operations over weekends, Jay Group’s expanded model keeps order processing, packing, and carrier handoffs active on Saturdays and Sundays. The company partners with carriers that support weekend operations, including OnTrac, to maintain fast delivery times without raising costs.
With facilities in Lancaster, Pennsylvania, and Reno, Nevada, Jay Group positions client inventory near major population hubs, placing over 75% of U.S. households within one- to two-day ground reach. Its rate-shopping system optimizes carrier selection for both speed and cost efficiency.
E-commerce clients using Jay Group’s EDD and seven-day fulfillment models have reported:
- 15–20% higher checkout conversion rates
- Fewer late-arrival returns
- Reduced dependence on expedited shipping
- Improved repeat-purchase and customer satisfaction metrics
“Estimated Delivery Dates backed by true seven-day operations turn logistics into a growth engine,” Chamberlain added. “It’s how brands keep promises that customers remember.”
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