PHILADELPHIA, PA — FreedomPay has announced a strategic partnership with Pret A Manger, the globally recognized coffee and food chain. The collaboration is already transforming Pret’s payment systems in the United Kingdom, United States, and Hong Kong, with plans to expand into additional European markets by late 2025.
The partnership is designed to enhance operational efficiency and customer payment experiences across Pret’s quick service restaurant (QSR) locations. FreedomPay’s advanced commerce platform brings a seamless, secure, and reliable payment solution tailored for high-demand environments like Pret’s.
Resilient Payment Technology for Smooth Operations
FreedomPay’s platform offers critical features for Pret’s fast-paced operations, including store-and-forward functionality, which ensures transactions can be processed even during connectivity issues. This capability safeguards revenue flow and business continuity, addressing essential needs in the competitive QSR industry.
Chris Matthews, Global Retail Technology Director at Pret A Manger, expressed enthusiasm about the collaboration, stating, “At Pret, we are committed to providing a frictionless and enjoyable experience for our customers. Partnering with FreedomPay allows us to leverage their best-in-class technology to ensure secure and reliable payment processing, no matter where our customers are in the world. This partnership is a key ingredient in our recipe for international success, allowing us to focus on what we do best: delivering delicious, freshly made food and organic coffee.”
FreedomPay’s proprietary Next Level Commerce™ platform also delivers data-driven insights and advanced integration capabilities to bolster Pret’s global operations.
Advancing QSR Industry Standards
QSR brands are increasingly relying on technology to meet the growing demand for fast, secure, and convenient payment experiences. FreedomPay’s expertise in delivering tailored payment solutions aligns closely with the strategic needs of brands like Pret, offering the flexibility and reliability needed in a modern digital landscape.
Chris Kronenthal, President of FreedomPay, highlighted the broader implications of the partnership, saying, “We are thrilled to partner with Pret A Manger to bring our secure and innovative commerce solutions to their expanding global market. This collaboration reflects our commitment to empowering QSR brands with the technology they need to thrive in today’s digital landscape. We look forward to providing Pret with data-driven insights to enhance their operations and customer satisfaction through our integrated Next Level Commerce™ platform.”
A Growing Global Presence
The partnership’s initial success in three major markets reflects the shared commitment of both companies to scalability and operational excellence. With further deployments planned in Europe later this year, the collaboration aims to reinforce Pret’s position as a leader in the QSR sector while showcasing FreedomPay’s ability to deliver impactful, technology-driven solutions on a global scale.
This partnership not only elevates Pret’s customer experience but also sets a benchmark for innovation in the fast-evolving QSR industry, where advanced payment systems are increasingly becoming a key component of long-term success.
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