WILLOW GROVE, PA — ECRI has announced the winners of its 2025 Alerts Impact Award, recognizing hospitals and health systems that demonstrated outstanding performance in medical device and supply recall management through the organization’s Alerts Workflow program.
This year’s award recipients are WellSpan Health of York, Pennsylvania; Walter Reed National Military Center in Bethesda, Maryland; and Children’s Nebraska in Omaha. Finalists included Harris Health in Bellaire, Texas, and King Abdul Aziz Medical City in Riyadh, Saudi Arabia.
The annual award celebrates organizations that proactively address recalls to safeguard patients and sustain uninterrupted care. According to ECRI, the honorees excelled in implementing new auditing systems, staff education initiatives, and rapid corrective actions that prevented operational disruptions during periods of heightened recall activity.
“Healthcare organizations must be vigilant in managing medical device and supply recalls using comprehensive tools and reliable data,” said Tom Toczylowski, Associate Director of ECRI Alerts. “This year’s honorees leveraged Alerts Workflow to create new auditing processes, educational initiatives, and swift corrective actions in response to hazardous recalls and alerts. When recall activities spiked for supplies that were especially pertinent to their patient populations, they avoided operational disruptions and kept care delivery on track. We applaud their commitment to tackling potential hazards with a proactive approach that prioritizes safety, speed and efficiency for the sake of their patients.”
ECRI’s Alerts Workflow platform helps healthcare organizations manage recalls across medical, pharmaceutical, and ancillary departments by delivering early notifications, tracking, and remediation tools. The system often alerts providers weeks or months before official U.S. Food and Drug Administration notices, allowing earlier response and reduced risk to patient safety.
Now in its annual cycle of recognition, ECRI’s program continues to highlight the critical role that efficient recall management plays in protecting patients and maintaining high standards of care across global healthcare systems.
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