RADNOR, PA — CoreX has unveiled a global rebrand that signals its transition from a niche ServiceNow consultancy to a top-tier global player, backed by a leadership team with deep roots in the platform’s evolution and recent strategic acquisitions that have expanded its capabilities and reach.
The company, which now operates across three continents, is retiring the brands of its recent acquisitions—ITS Partners and Volteo Digital—as it consolidates under the unified CoreX name. The move marks a turning point in the firm’s growth trajectory and reflects its readiness to deliver enterprise-scale transformation projects across industries.
A certified Elite ServiceNow Partner, CoreX ranks in the top 5% of global ServiceNow consultancies, measured by certifications, capabilities, and innovative use of the platform. The rebrand underscores the company’s ambition to rival Big Four consultancies while retaining the speed, focus, and personalized service that fueled its initial success.
Leadership Rooted in ServiceNow’s Growth
CEO Rick Wright, a former KPMG executive who also led ServiceNow’s global professional services, brings decades of transformation experience and credibility with enterprise CIOs. Under his leadership, CoreX is winning large, complex engagements previously reserved for much larger firms.
Joining Wright are other seasoned ServiceNow veterans. Ross Rexer, Head of Service Delivery, has overseen major delivery operations and acquisition integration. Meghan Lockwood, Co-Founder and Head of Marketing and People, was instrumental in scaling a prior ServiceNow consultancy from $7 million to $50 million in revenue. Steven Dabrowski, Co-Founder, leads complex finance and supply chain transformations. Eric Jones, Head of Global Sales, brings more than a decade of experience aligning enterprise needs with platform capabilities.
Together, they represent one of the most experienced leadership teams in the ServiceNow ecosystem—augmented further by talent brought in through recent acquisitions.
Acquisitions Expand Technical Breadth and Global Reach
Rather than pursue size for its own sake, CoreX has focused on targeted acquisitions that add specific expertise. Former ITS Partners CEO Fritz Byam now leads CoreX’s industrial solutions practice, focusing on manufacturing and asset-intensive operations. Fernando Gordoa, previously CEO of Volteo Digital, is driving expansion into Latin America and Iberia. Monica Hidalgo leads the firm’s Center of Excellence and managed services, while Jay Wigard heads AI strategy and innovation.
These leaders now form part of CoreX’s global leadership team, helping steer future M&A and ensuring technical cohesion across service lines.
A Timely Move in a Shifting Market
The rebrand comes as demand accelerates for platform-wide ServiceNow deployments, especially in AI-powered automation, finance operations, and supply chain modernization. Enterprises are looking beyond traditional IT service management (ITSM) to unlock broader value from the platform—and seeking partners who can guide that transformation.
CoreX’s blend of scale, specialized expertise, and agility positions it to fill that gap in the market.
“Enterprises want the depth of expertise they associate with major consultancies, but they also want the responsiveness and innovation they get from specialists,” Wright said.
As the ServiceNow ecosystem matures and client needs grow more complex, CoreX is positioning itself not just as a partner for today, but as a leader in shaping what enterprise transformation looks like tomorrow.
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