WILMINGTON, DE — Certinal has announced the launch of its new Consent Form Management System (CFMS), offering hospitals a modern solution to inefficient, high-risk consent processes. The platform replaces outdated, fragmented methods of managing patient consent with a streamlined, centralized workflow that prioritizes compliance, efficiency, and patient care.
For many healthcare providers, the consent process remains a weak link in otherwise digitized systems, relying on paper forms, email attachments, or disconnected workflows. This inefficiency not only delays patient care but also creates legal vulnerabilities. Certinal’s CFMS addresses this gap with features like a user-friendly HTML consent form builder, multilingual support, real-time identity verification, and advanced compliance tools such as auto-drafting, version control, and audit trails.
“Consent isn’t a document. It’s the heartbeat of trust in patient care,” said Aatish Dedhia, Founder and CEO of Certinal Inc. “We’ve rebuilt it as a tamper-proof, audit-ready, and compliant workflow so hospitals can focus on care.”
The system is designed to work seamlessly across hospitals of all digital maturity levels and integrates with existing clinical environments. Its advanced features, including support for witness and translator involvement and pre-filled physician instructions, ensure every stage of the consent process is efficient and secure.
Hospitals that rely on manual or semi-digital systems often face unnecessary delays in diagnoses, transfers, and discharges when consent forms are lost, mismanaged, or siloed in separate systems. Certinal’s CFMS eliminates these bottlenecks by turning a traditionally cumbersome process into a strategic advantage. “Digitization without workflow intelligence is just cosmetic,” Dedhia added. “Hospitals don’t need another dashboard. They need systems that just work across departments, devices, languages, and borders.”
Certinal’s innovation has already gained traction at Bumrungrad International Hospital in Thailand, where the organization improved its patient experience with Certinal’s eSign capabilities. Reflecting on their experience, James McLeary, Group CIO and CSO of Bumrungrad International, said, “Certinal eSign helped us simplify patient onboarding while meeting our strict data security and compliance requirements. The platform gave us structure, audit trails, and ease of use, exactly what our teams needed to scale.”
By extending its focus from digital signatures to comprehensive consent management, Certinal is equipping hospitals to unify patient journeys, reduce delays, and strengthen trust. The CFMS platform represents a step forward in healthcare digitization, ensuring consent processes are no longer a barrier but a bridge to better patient outcomes.
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