SACRAMENTO, CA & DRESHER, PA — CalSavers, California’s state-sponsored retirement savings program, and Ascensus have introduced CalSavvy, the first AI-powered chatbot tailored to auto-IRA programs. The tool is designed to provide employers and workers with 24/7 access to retirement savings information, addressing the needs of more than 600,000 employers mandated to register with CalSavers or offer a qualified plan by the end of 2025.
Bilingual in English and Spanish, CalSavvy offers instant answers on account setup, contributions, investment options, and retirement planning. By eliminating wait times and business-hour restrictions, the chatbot is intended to make program navigation faster and easier for both employers and employees.
“With CalSavers’ new CalSavvy customer support solution, we’re leveraging the power of artificial intelligence to close the retirement savings gap across the Golden State,” said California State Treasurer Fiona Ma. “This bilingual service empowers both savers and employers with immediate access to accurate information about the CalSavers program, delivering on our commitment to help Californians build a secure financial future.”
Ascensus, which administers CalSavers, sees the project as part of its broader push to apply responsible AI to enhance client experience. “This is an exciting expansion of Ascensus’ broader efforts to deploy AI in support of better client experiences and higher standards of delivery,” said Peg Creonte, president of Ascensus Government Savings.
Currently, CalSavvy sources information from the CalSavers and California State Treasurer’s Office websites, complementing existing resources such as recorded webinars, videos, and guides. Future updates will enable personalized account support and additional language options.
David Teykaerts, executive director of CalSavers, described the launch as a key milestone. “Thanks to Ascensus and our shared spirit of innovation, CalSavvy is now part of that fabric and a vital resource for California businesses.”
The introduction of CalSavvy highlights the growing role of AI in public-private partnerships, particularly in expanding access to retirement savings programs for workers traditionally left without employer-sponsored plans.
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