BRYN MAWR, PA — Aqua Pennsylvania is marking the U.S. Environmental Protection Agency’s Fix A Leak Week, running March 16 through March 22, 2026, by highlighting its Leak Repair Program aimed at helping income-eligible customers cover the cost of household leak repairs.
The company said the program is designed to assist customers whose water bills increase due to leaks, provided they contact Aqua before any repair work is completed.
“Fix A Leak Week is a great reminder to check your home for leaks, but we also want our customers to know that Aqua is here to help when fixing those leaks isn’t something they can easily afford,” said Rita Black, director of community assistance programs at Essential Utilities.
Black said customers must call Aqua before repairs begin for the program to apply.
“The most important thing we want people to know is this: if you have a leak, call Aqua first — before any repair work begins,” she said.
According to the EPA, household leaks waste nearly 1 trillion gallons of water annually in the United States.
Aqua Pennsylvania said common issues covered under the program include leaking toilets, broken fixtures, and plumbing problems that can increase monthly bills or threaten service.
The company said it does not reimburse customers for repairs already completed and does not cover certain items, including hot water tanks, boilers, swimming pools, hot tubs, or filtration systems.
When customers report a leak, Aqua also evaluates whether they qualify for its Customer Assistance Program, which provides monthly bill discounts to eligible households.
The company encouraged customers to check for leaks by monitoring water meters, testing toilets with food coloring, inspecting faucets for drips, and looking for signs such as pooling water or damp surfaces.
Customers who suspect a leak are advised to contact Aqua customer service before scheduling repairs to determine eligibility for assistance.
Aqua Pennsylvania provides water and wastewater service to approximately 1.5 million people across 32 counties in Pennsylvania.
Essential Utilities Inc. (NYSE: WTRG), the parent company of Aqua, serves about 5.5 million people across multiple states through its water, wastewater, and natural gas operations.
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