HARRISBURG, PA — The Pennsylvania Department of Human Services (DHS) and Office of State Inspector General (OSIG) have unveiled a new security feature that allows public benefits recipients to lock their Electronic Benefits Transfer (EBT) cards when not in use. The initiative aims to combat theft, including recent incidents of card skimming, which have emerged as a growing concern nationwide.
The locking feature, now available through the free ConnectEBT app and website, provides recipients with two options to safeguard their benefits. Users can either lock their cards completely to block all transactions or restrict usage to Pennsylvania while allowing online purchases. The feature also enables users to set an auto re-lock timer of 30, 60, or 90 minutes after unlocking.
“When someone’s SNAP benefits are stolen from their EBT card, they may not be able to feed their families for the month. That is unacceptable,” stated DHS Secretary Dr. Val Arkoosh. “This new card lock feature is an essential tool to help protect the benefits that support so many Pennsylvanians.”
State Inspector General Michelle Henry emphasized the importance of this security upgrade, adding, “OSIG is proud to partner with DHS to provide this additional layer of protection to ensure these life-sustaining benefits remain secure.”
The ConnectEBT app, available on Apple and Google Play stores, gives users full control to lock and unlock their cards with a simple tap. Local purchase restrictions and locking functionality aim to reduce the risk of benefits being stolen through unauthorized transactions.
Pennsylvania continues to investigate suspected cases of SNAP theft and implement measures to enhance security for its public benefits programs. Recipients are encouraged to activate the lock feature immediately to protect their Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) benefits.
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