FTC Issues $8.1 Million in Refunds to Consumers Harmed by Deceptive Care.com Practices

Federal Trade Commission (FTC)

WASHINGTON, D.C. — The Federal Trade Commission (FTC) has announced the distribution of refunds totaling over $8.1 million to consumers adversely affected by deceptive advertising practices employed by Care.com, an online child and older adult care gig platform.

According to the FTC’s complaint, Care.com allegedly exaggerated the number of available jobs on its platform and falsely represented potential earnings for job seekers. Additionally, the company was accused of employing unlawful measures to obstruct both job seekers and job posters from canceling their subscriptions.

The FTC secured a settlement in which Care.com paid more than $8.5 million, a portion of which is being used to compensate affected consumers. The settlement order also mandates that Care.com refrain from making misleading claims about earnings and job listings and ensure its platform offers a straightforward cancellation method moving forward.

Refunds are being distributed to 194,207 consumers through checks or PayPal payments. Check recipients must cash their checks within 90 days, as indicated on the check, while PayPal recipients are required to redeem their payments within 30 days.

For the latest news on everything happening in Chester County and the surrounding area, be sure to follow MyChesCo on Google News and MSN.