WASHINGTON, D.C. — The Federal Trade Commission (FTC) has given final approval to an order against Workado, LLC, barring the company from making unsupported claims about the accuracy or effectiveness of its AI content detection products without competent and reliable evidence to back them.
The decision follows an FTC complaint filed in April 2025 alleging that Workado misled consumers about the capabilities of its flagship product, the AI Content Detector, which claims to determine whether written material was generated by artificial intelligence or authored by a human.
Allegations of Misleading Claims
According to the FTC, Workado promoted its AI Content Detector as having been trained on a broad dataset — including blog posts, Wikipedia entries, and other diverse sources — to deliver accurate results for average users. However, the agency alleged that the underlying AI model was actually trained or fine-tuned primarily on academic content, which limited its accuracy when applied to other types of writing.
The FTC concluded that these claims risked misleading consumers about the scope and reliability of the product’s capabilities.
Key Provisions of the Final Order
The finalized order imposes strict requirements on Workado to prevent future deceptive marketing practices. Under the terms of the settlement, the company must:
- Substantiate efficacy claims: Workado is prohibited from making any representations about the accuracy or performance of its AI content detection products unless it has competent and reliable evidence to support them at the time the claims are made.
- Maintain supporting documentation: The company must retain evidence validating any future claims about its products’ effectiveness.
- Notify affected consumers: Workado is required to email eligible consumers to inform them about the consent order and settlement.
- Submit compliance reports: The company must provide compliance updates to the FTC one year after the order takes effect and annually for the following three years.
Commission Approval and Oversight
Following a public comment period, the Commission voted 3-0 to approve the final consent order and address two public comments submitted on the proposed settlement.
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