WAYNE, PA — Pacer announced it has reached a major milestone by supporting 200 Hyatt hotel openings worldwide. The collaboration between the two companies has helped streamline operations, ensure smooth hotel launches, and maintain Hyatt’s global standards of excellence.
Since implementing Pacer, Hyatt has opened 211 hotels using the platform and deployed 180 specialized checklists to support its growth. The system has enabled a more seamless and scalable process for coordinating hotel openings and acquisitions across regions.
“Opening 200 properties with Pacer marks a significant milestone in our journey to deliver exceptional guest experiences worldwide,” said Sara Cox, Director of Global Hotel Technology Onboarding at Hyatt. “Pacer has enabled our team to streamline operations and align these hotel openings with our brand’s high standards while addressing the unique needs of each region and property.”
Hyatt’s templated checklists, created through Pacer’s platform, allow for customization based on regional regulations, country-specific requirements, and operational priorities. This flexibility ensures that each opening reflects Hyatt’s commitment to quality while addressing the unique needs of individual properties.
“These specialized checklists allow us to manage complex projects with precision and accountability,” Cox added. “They drive engagement across teams and ensure that our operational goals align seamlessly with our brand promise.”
Beyond supporting new hotel openings, Hyatt has expanded its use of Pacer to manage 10 organization-wide projects, including onboarding, compliance, and special initiatives. Pacer’s adaptability allows cross-functional teams to track progress and maintain operational visibility across global projects.
“We are proud to play a role in Hyatt’s continued focus on supporting long-term operational success at managed and franchised properties,” said Richard Moshenek, Pacer’s Founder & CEO. “Their integration of Pacer proves Hyatt’s commitment to reducing the ‘time to open’ for openings and conversions and the implementation of new brand initiatives. Pacer is providing Hyatt property and corporate teams an instrumental tool while allowing them to maintain brand standards at scale. It’s a partnership rooted in innovation.”
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