CONSHOHOCKEN, PA — Boomi™ announced the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting, revealing that organizations using the Boomi Enterprise Platform achieved a 347% return on investment (ROI) and a net present value (NPV) of $9.8 million over three years, with a payback period of less than six months.
The study evaluated the business benefits, cost savings, and efficiencies gained by enterprises leveraging Boomi’s platform for integration, API management, data management, automation, and AI readiness. Based on interviews with global customers across manufacturing, energy, and high-tech sectors, Forrester created a composite model to analyze Boomi’s financial impact at scale.
Key quantified benefits over three years include:
- $5.6 million in productivity gains through workflow automation and real-time data visibility
- $3.0 million in reduced business risk from improved reliability, uptime, and compliance
- $1.5 million in technology cost savings by consolidating and retiring legacy platforms
- $1.3 million in IT employee and contractor savings through faster development and lower maintenance
- $1.2 million in incremental profit from delivering new revenue-generating services faster
The Boomi Enterprise Platform replaces traditional point-to-point integrations with a unified, low-code solution, enabling organizations to reduce integration timelines by 65%, minimize errors, and free up IT and business teams to focus on innovation rather than troubleshooting.
“Boomi is the engine behind some of the world’s most complex, mission-critical automation strategies,” said Steve Lucas, chairman and CEO of Boomi. “This study validates what our customers already know: when you unify your data, systems, and people with Boomi, you accelerate outcomes and unlock new possibilities — whether you’re streamlining operations or preparing for agentic transformation.”
Beyond measurable financial gains, the study highlighted additional unquantified benefits cited by customers, including stronger API security, reduced compliance risks, improved employee morale, and a scalable foundation for managing AI agents through Boomi Agentstudio. Customers also reported significant reductions in manual processes and near-real-time data exchange between systems and partners, improving accuracy and freeing employees to focus on higher-value tasks.
Boomi said the results demonstrate the platform’s ability to deliver rapid time to value while providing the infrastructure needed for organizations to modernize systems, scale efficiently, and prepare for AI-driven transformation.
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