BLUE BELL, PA — Unisys (NYSE: UIS) has been named a Leader in Avasant’s Digital Workplace Services 2025 RadarView™, marking the fourth consecutive year the technology services firm has earned the designation as enterprises accelerate investments in hybrid work, automation, and sustainability.
Avasant cited Unisys’ strategic emphasis on AI-driven automation, sustainable workplace design, and integrated digital and physical IT environments as key factors behind the recognition. The firm’s approach focuses on modernizing IT support while reducing operational complexity for organizations managing dispersed workforces.
Unisys executives said the recognition reflects growing demand for practical solutions that help organizations operate securely and efficiently in hybrid environments. The company has positioned its digital workplace portfolio around automation, smart infrastructure, and data-driven insights aimed at improving employee experience while lowering long-term costs.
Among the strengths highlighted in the RadarView report is Unisys’ Service Experience Accelerator, an AI-powered platform designed to modernize IT service desk operations. The technology uses real-time data, automation, and multilingual support to speed issue resolution, automate routine tasks, and align IT performance with workforce needs.
Avasant also pointed to Unisys’ partner ecosystem as a differentiator. The company works with hardware and software partners, including Dell, Lenovo, Microsoft, and others, to deliver device-as-a-service offerings, smart building technologies, and touchless workplace solutions that integrate AI into everyday operations.
Sustainability investments were another factor in the recognition. Unisys is expanding the use of IoT, occupancy data, and smart building systems to optimize energy usage and space utilization, an approach aimed at reducing environmental impact while supporting employee well-being. The company said it plans to further evolve its Service Experience Accelerator into a broader orchestration platform spanning IT operations, infrastructure, and edge devices.
Avasant said Unisys’ experience-as-a-service framework and use of telemetry, sentiment analysis, and AI position the company to help enterprises balance productivity, security, and sustainability as digital workplaces continue to evolve.
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