FTC Reports $470 Million Lost to Text Scams in 2024

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WASHINGTON, D.C. — Consumers lost $470 million to text message scams in 2024, reflecting a troubling fivefold increase in financial losses since 2020, according to the Federal Trade Commission (FTC). Although the number of scam reports has declined, the financial toll underscores the growing sophistication and prevalence of such schemes.

Among the most common scams were fake package delivery alerts, which falsely claim issues with a shipment, and “task scams” involving fraudulent online job offers that ultimately demand personal investments. Other frequently reported scams include fake fraud alerts related to banking or purchases, unpaid toll notices with fraudulent payment links, and “wrong number” schemes that lure victims into romantic or financial schemes through personal conversations.

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The FTC offers several tips for addressing and avoiding these scams. Consumers are encouraged to forward suspicious messages to 7726 (SPAM) to assist wireless providers in blocking future fraud. Reporting can also be done directly through the Apple iMessages app or Google Messages app for Android users, or on the FTC website at ReportFraud.ftc.gov.

Additionally, the FTC advises against clicking on unfamiliar links or interacting with unsolicited texts. Consumers should verify any claims by independently contacting the company or organization through official channels. Employing filters to block unwanted texts can also serve as a preventative measure.

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The staggering financial losses tied to text scams in 2024 highlight the need for vigilance among consumers. With scammers continually evolving their tactics, the importance of proactive measures and public awareness will remain central to combating this pervasive issue.

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