BROOMALL, PA — Xactus, a leading verification innovator for the mortgage industry, announced the appointment of Michael Crockett as its new Chief Operating Officer. Previously serving as the company’s Chief Data Officer, Crockett brings over 25 years of industry experience to his new role.
As COO, Crockett will oversee Xactus’ daily operations and key departments, including credit, verifications, and tenant screening. His responsibilities also encompass spearheading the strategic advancement of the company’s data innovation and Quality Assurance/Quality Control initiatives. A crucial part of his role will be evaluating both internal and external customer experiences, with a focus on enhancing service quality, delivery, and technical support.
“Michael is a true innovator and leader,” said Shelley Leonard, President of Xactus. “His unique blend of operational expertise and people skills set him apart. I have no doubt that his contributions will continue to play a pivotal role in helping Xactus advance the modern mortgage.”
Crockett’s career spans several senior executive roles within the mortgage industry. Prior to his tenure as Xactus’ Chief Data Officer, he served as the company’s EVP of Data Solutions. He was previously the EVP of Product Development at Credit Plus, which Xactus acquired in September 2021. Crockett joined Credit Plus in 2013 to create its QA/QC division.
Before joining Credit Plus, Crockett held multiple senior executive positions at a national mortgage information company and served on several advisory boards for mortgage industry associations and credit bureaus. Alongside his new role as COO at Xactus, Crockett also sits on the Consumer Data Industry Association Board.
Speaking about his appointment, Crockett said, “I’m honored to step into this position and help Xactus solve new client challenges. We have a rare chance to transform verifications at scale and help lenders keep pace in a fast-changing world. I’m looking forward to making the most of this opportunity.”
Xactus serves over 6,500 clients ranging from the largest bank and non-bank mortgage originators to credit unions and mortgage brokers. The company is known for its close collaboration with clients to digitally integrate a comprehensive approach to verifications across their workflows, enabling lenders to meet consumer demands for a modern mortgage experience efficiently and profitably.
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