WILMINGTON, DE — VeeMost Technologies Holdings, Inc. announced it has recently earned the Cisco Customer Experience Specialization (CX).
As part of Cisco’s Customer Experience Specialization program, providers like VeeMost who have mastered the development and integration of solutions for insertion, adoption, expansion, and renewal are recognized for the value they provide across the entire customer lifecycle. It validates the Company’s ability to assist its customers in achieving their business objectives and eliminate obstacles to their subscription renewals. A successful Customer Experience (CX) practice increases client adoption of acquired technologies and ultimately enhances customer satisfaction.
VeeMost earned this recognition after undergoing a thorough examination by Cisco and independent verification by third-party auditor. This process validated VeeMost’s client success methodology, which comprises people, processes, technologies, infrastructure, and tools and platforms for customer engagement and management.
VeeMost’s CEO, Melvin Ejiogu, stated that “To achieve my vision of growing this company, our customers must be successful in implementing the technology solutions we provide. The Customer Experience practice at VeeMost is my responsibility. This achievement confirms that we have built, and will continue to build, a strong organizational framework that offers clients unmatched services. This will enable them to be successful in adopting cutting-edge products and services. To ensure a positive relationship between VeeMost and our customers, we will continue to evaluate customer feedback post-adoption on a regular basis.”
In addition to being a Cisco premier partner, VeeMost is currently working to become a gold integrator and has now obtained all required certifications such as Cisco Customer Experience Specialization, Advanced Enterprise Network Architecture Specialization, Advanced Service Provider Architecture Specialization, Advanced Collaboration Architecture Specialization, and Advanced Security Architecture Specialization.
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