Philadelphia FIGHT Community Health Centers Suffers Criminal Cyberattack

Cybercriminal ActivityImage by Pete Linforth

PHILADELPHIA, PA — Philadelphia FIGHT Community Health Centers announced that it was recently the victim of a criminal cyberattack that may impact the privacy of patient information. FIGHT states it cannot confirm that any specific patient information was accessed or acquired and is unaware of any fraudulent misuse of information related to this event. They say that they are providing a public notice out of an abundance of caution, along with steps that community members can take to better protect against the possibility of identity theft and fraud.

What Happened? On November 30, 2021, FIGHT stated it discovered suspicious activity in its computer network, indicating that it was the victim of a criminal cyberattack. Upon discovery, FIGHT disconnected its network from the Internet, stopping the cyberattack, launched an investigation into the nature and scope of the event with the assistance of third-party computer forensic specialists, and reported the crime to law enforcement. FIGHT promptly confirmed that this event did not impact its electronic medical record (EMR), or other clinical systems, based on available evidence. On January 13, 2022, it was determined that a criminal actor potentially accessed certain non-clinical systems within the network, and later that those systems contained legally protected patient information.

FIGHT states it cannot confirm that any patient information was accessed or acquired and is informing the public of the event because legally protected information was located on impacted non-clinical systems. FIGHT is currently reviewing the impacted systems, and will be sending notification letters to any individuals whose information may have been impacted.

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What Information Was Involved? FIGHT states it cannot confirm whether any sensitive information was accessed or acquired by the criminal attackers and is providing notice of the event because patient information was located on the impacted non-clinical systems, including names, dates of birth, social security numbers, medical treatment, diagnosis information, and health insurance information. FIGHT is unaware of any publication or fraudulent misuse of information related to this event.

What Philadelphia FIGHT is Doing. In responding to this event, FIGHT says it promptly investigated and took steps to secure its network environment and is continuing its investigation to identify and to provide written notification to any individuals whose sensitive information may have been impacted. FIGHT has also notified law enforcement, and is working to develop and implement additional security measures, policies and procedures to reduce the likelihood of a similar future event.

What Individuals Can Do. FIGHT stated it is not aware of any fraudulent misuse of any information from this event and cannot confirm whether any patient information was accessed or acquired by the cyber attackers based on available evidence. Nonetheless, FIGHT encourages all community members to remain vigilant against incidents of identity theft by reviewing account statements, monitoring free credit reports for suspicious activity, and reviewing the following “Steps You Can Take to Protect Information” for further information.

FIGHT understands that individuals may have questions about this event. As a result, the Company states it has established a toll-free call center to answer your questions: 855-604-1814 between 9:00 AM – 9:00 PM Eastern Time, Monday through Friday.

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