NEWTOWN, PA — Digital transformation services and product engineering leader, EPAM Systems, Inc. (NYSE: EPAM), has been recognized as a Top IT Sourcing Vendor in Germany by Whitelane Research. This accolade reflects EPAM’s high customer satisfaction rankings across multiple sectors and evaluation criteria, including customer relationship management, service delivery quality, application services, and transformative innovation.
“We are delighted to be recognized as one of the highest-ranking IT service providers in Whitelane Research’s 2023 IT Sourcing Study for Germany,” said Peter Kuerpick, SVP, Germany Managing Director and CTO for Enterprise Software, EPAM. “This recognition inspires us to persist in supporting our clients as they accelerate their transformative innovation journeys.”
Whitelane Research’s annual German IT Sourcing Study involved more than 245 CIOs from top IT spending organizations in Germany. They evaluated over 700 unique IT sourcing relationships based on key performance indicators and IT domain. The study is one of the most representative voice-of-the-customer reports on the outsourcing market in Germany.
EPAM significantly outperformed in several performance categories:
- Account Management Quality: 85% rating
- Service Delivery Quality: 83% rating
- General Satisfaction: 80% rating
- Application Services: 80% rating
- Transformative Innovation: 75% rating
“EPAM’s clients have shown particular appreciation for the Company’s committed account management teams, who demonstrate robust engineering and technical skills and a positive customer-centric mindset that resonates positively,” said Jef Loos, Head of Research, Europe at Whitelane Research.
EPAM’s latest recognition underscores its ongoing efforts to offer innovative strategy, advisory, consulting, and design capabilities to meet the growing technology modernization requirements of Germany-based customers. Over the past year, EPAM has also been recognized as a top IT sourcing vendor in Switzerland, the Netherlands, and the Nordics. This series of accolades highlight EPAM’s commitment to excellence in IT sourcing and strengthens its position as a global leader in digital transformation services.
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