NEWTOWN SQUARE, PA — Benepath has unveiled major enhancements to its Commercial Calls product line, offering cutting-edge technology that promises to redefine lead generation in the insurance sector. This innovation provides a more efficient and high-quality experience for both agents and clients.
The updated Commercial Calls feature utilizes advanced technology to instantly filter inbound calls by NAICS code, ensuring that agents connect only with pertinent leads. By eliminating the need for traditional call center intervention, Benepath facilitates direct interactions between insurance seekers and licensed agents.
Kevin Hilaman, Head of Business Development at Benepath, highlighted the uniqueness of this development, stating, “There are few sellers in the commercial call industry, and we’re the only one with this technology.” He emphasized that unlike conventional warm transfers, which involve manual pre-qualification at a higher cost, Benepath’s system is both more efficient and cost-effective.
Kiran Mody, IT Director at Benepath, elaborated on the technical advantages, saying, “Our proprietary solution utilizes our industry classification engine to translate the user-provided business description into a standard NAICS code.” This ensures a seamless connection without additional delays, allowing prospects to speak with agents almost instantly.
The service also offers detailed filtering options for industry-specific needs, including workers’ compensation, business owner policies, and liability insurance. This precision targeting enhances the quality of connections and increases conversion rates.
Furthermore, Benepath’s Real-Time Data Leads feature includes a personalized thank-you page, clearly identifying the agent who will follow up. This direct approach reduces confusion and improves client experience during the lead handling process.
With these advancements, Benepath is setting a new industry standard, streamlining the lead generation process and providing a superior service to clients and agents alike.
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