Commonwealth Provides Monthly Update on COVID-19 Investigations, Contact Tracing, and Monitoring Efforts


HARRISBURG, PA — The Department of Health (DOH) has shared a monthly update on Pennsylvania’s COVID-19 case investigation and contact tracing data, encouraging everyone to download the COVID Alert PA app, as more than 922,000 have already done, to aid in contact tracing efforts.

“Even though more Pennsylvanians are getting vaccinated every day, case investigations and contact tracing remain critical in our COVID-19 response,” Acting Secretary of Health Alison Beam said. “While the COVID-19 vaccine is the latest tool available to protect people from the virus, we must remember to answer the case investigation and contact tracing calls from public health professionals.”

Here’s how the contact tracing process works:

A person with a positive COVID-19 test result is contacted by a case investigator – a public health professional – to gather information and offer guidance. Between June 10 through July 9, public health professionals completed 6,336 case investigations. This equates to 34 percent of positive cases reported.

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Contact tracers take the case investigator reports and reach out to contacts identified in them. Contact tracers reached out to individuals to perform digital case investigations through the Connect & Protect Form. During this reporting period, 2,296 calls were made and 578 individuals were reached successfully. Of the 419 that were sent forms, 114 were returned.

“Calling residents who have been diagnosed with COVID-19 to perform case investigations continues to be a critical part of our response,” Acting Secretary Beam said. “It’s important to answer and participate in this call to help stop the spread of this virus.”

Between June 10 and July 9 there have been:

  • 701 contacts processed for areas where PA DOH has jurisdiction;
  • 254 people effectively reached to communicate their quarantine status and offer ongoing symptom monitoring;
  • 342 people not reached; and
  • 105 still in the process of being contacted.
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