AG Shapiro Puts Auto Dealerships on Notice for Unfair and Deceptive Practices

automobileImage by Pexels

HARRISBURG, PA — Attorney General Josh Shapiro this week issued an advisory to car dealerships in Pennsylvania warning of unfair and deceptive practices that violate the Commonwealth’s Consumer Protection Law.

“We’ve seen a large increase in demand for new and used cars here in Pennsylvania, and while the vast majority of dealerships are following the rules, there has also been an increase in complaints from consumers noticing bad practices,” said AG Shapiro. “We are putting these dealerships on notice: shift gears and be sure that you are following the law and treating consumers fairly.

Under the Commonwealth’s Consumer Protection Law and regulations, AG Shapiro advised that both new and used car dealerships must:

  • Represent and advertise goods or services at their actual price, comply with the terms of warranties given to the buyer; and not engage in fraudulent or deceptive conduct which creates a likelihood of confusion or misunderstanding.
  • Honor the terms of any contract with a consumer regarding the lease of a vehicle, including a consumer’s right to purchase the vehicle under the specific terms of the contract.
  • Sell a motor vehicle under the terms or conditions, including price or warranty, which a motor vehicle manufacturer or dealer has advertised or otherwise represented.
  • Disclose any hidden charges in any advertised price of a vehicle, as well as the expiration date of any advertised price.
  • Not increase the price of a motor vehicle after the contract has been accepted by the dealer or an authorized representative, unless the increase is due to a change in the law that requires the addition of new equipment or increases transportation costs or existing taxes.
READ:  FTC: Credit Karma Used Deceptive Tactics to Get Users to Sign Up for Credit Cards

Consumers who believe that a car dealership has violated the law should file a complaint with the Office of Attorney General by visiting or by calling the Bureau of Consumer Protection at 800-441-2555.

For the latest news on everything happening in Chester County and the surrounding area, be sure to follow MyChesCo on Google News.

Thanks for visiting! Looking for some Chester County pride? We got you covered! Shop our MyChesCo store and show your love for Chester County, Pennsylvania. We got shirts, hats, and more – all with a unique ChesCo flair. Plus, proceeds from each purchase helps support our mission of bringing reliable information and resources to the people of Chester County.