$141 Million Settlement: TurboTax Returns Money to Cheated Consumers

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PENNSYLVANIA — Pennsylvania’s Attorney General, Michelle Henry, has announced a $141 million multistate settlement with Intuit, the parent company of TurboTax, over deceiving customers into paying for a service that should have been free.

The settlement will benefit around 4.4 million consumers across the country, with Pennsylvania receiving over $4.76 million for the 158,779 individuals affected. Those who qualify for restitution will receive notification via email and checks will be dispatched in May.

“By requiring consumers to pay for tax-return services that should have been available for free, Intuit cheated taxpayers out of their hard earned money,” said Attorney General Henry. “Intuit’s deceptive practices and aggressive advertising campaign were unnecessary and illegal; especially when the IRS offers free tax-return services for eligible consumers.”

In 2022, Attorneys General from Pennsylvania, Tennessee, Florida, Illinois, New Jersey, North Carolina, New York, Texas, and Washington, announced a $141 million multistate agreement with Intuit for deceiving millions of low-income Americans into paying for tax services that should have been free. All 50 states and the District of Columbia have signed onto the agreement.

Eligible consumers include those who paid to file their federal tax returns through TurboTax for tax years 2016, 2017, and 2018 — but were eligible to file for free through the IRS Free File Program. Consumers will receive a check in the mail automatically, without filing a claim.

The amount each consumer receives will be based on the number of tax years for which they qualify. Most consumers are expected to receive between $29 and $30. For more information about who is covered by the settlement, and information about the settlement fund, please visit www.AGTurboTaxSettlement.com.

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